Any unused product with the original tags attached is eligible for return within 30 days of purchase date. Please email us at returns@estiva.cc

Once an order is placed, we can’t guarantee we can cancel it because our team may already be working on fulfilling your request. If you would like to request a cancellation or adjustment to your order, please email us at help@estiva.cc with your order number and your specific request. Our team will do their best effort to complete your request.

At this time, we don’t have a customer service phone number however if you email us to help@estiva.com one of our team members will get back to you in a timely manner.

We are constantly checking our inbox to answer your questions. Please allow 1 to 3 business days to receive a response.

Please send us an email to help@estiva.cc and one of our customer service representatives will be happy to assist you.

Our scrubs are designed to move with your body. We consulted with medical professionals who worked 10 hours plus shifts, obtained their feedback and designed our scrubs with them in mind. The pockets we included make sure your phone isn’t loose and drags your scrub down from the weight of it. Our fabric is meant to be durable and to withstand the hard effort all medical professionals put in their day to day lives. 

Currently, we don’t offer any price adjustments.

Please email us at and we’ll be happy to fix the mistake made.

Our carrier can sometimes label the order as delivered before they deliver it.

If your order has been delivered to a parcel locker, please use the note that the carrier left in your mailbox to find your package. If the package is not there but tracking shows it as delivered, please allow up to 3 business days for the package to arrive, we need that timeframe to declare the package as lost.

We recommend using the sizing guide for an accurate reference of what size to order from our website.

Yes, you can mix and match our scrubs as you prefer.